Banking IDentity
Your digital ID card. A simple and fast way to verify your identity.
Why make life easier with Banking IDentity
One set of login details
No need to remember dozens of passwords and usernames.
It’s secure and protects you
It keeps your login details safe. Your data won’t be shared unless you agree to it.
Saves you time and effort
No more scanning ID documents or signing contracts at a branch.
No registration, completely free
No need to register anywhere. And Banking IDentity is free of charge.
What is Banking IDentity
It’s a simple and fast way to prove you are really you.
Where you used to use a physical ID card to verify your identity, you can now use Banking IDentity – your digital ID card for online verification.
What you need for Banking IDentity
Username / client number
A unique identifier you use to log in.
Security phone number
The phone number you register with the bank – it’s where your security alerts are sent.
How to get Banking IDentity
If you’re a client of Česká spořitelna and use George, you already have Banking IDentity.
Your login details are the same as for George or George Business.
Online in George
Easily set up your Banking IDentity and account online using your Bank ID.
Online in George
Easily set up your Banking IDentity and account online using your Bank ID.
At a branch
We’ll be happy to help you open your account in person.
At a branch
We’ll be happy to help you open your account in person.
By post
If you’re abroad, you can apply by post.
By post
If you’re abroad, you can apply by post.
Where you can use Banking IDentity
If you are a client of Česká spořitelna and use George, you already have Banking IDentity. Your login details are the same as for George or George Business.
Bank
When signing in to George or George Business online banking and other banking apps.
Government portals
Portál občana, eRecepty, Moje daně, Trade register, benefit payments, vaccination records, and more.
Private companies
E-shops, energy providers, insurance companies, mobile operators, and more.
Banking IDentity under your control
All your login details and security settings in one place – in the My Banking IDentity app.
You can find the app in your George, both on mobile and desktop.
How is Banking IDentity secured?
Every login must be secured using one of the available security methods.
George mobile app
An app for secure login and confirmation in personal and business banking — George / George Business.
Password and SMS confirmation
Log in to your personal banking by entering your password and confirming via SMS.
Desktop app George token
An app for logging into internet banking, mainly used in the corporate world.
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You should already have a Banking IDentity if you’re a client with login details for George or George Business internet banking.
What you need to set up a Banking IDentity
- Online – You can set up your Česká spořitelna Banking IDentity in George when opening an account. To do this, you’ll need a banking identity from another Czech bank.
- At a branch – Our bankers can set up your Česká spořitelna Banking IDentity at any branch. All you need is your ID (identity card, passport, permanent residence permit, long-term residence permit, residence sticker, short-term residence permit or visa sticker).
Want to set up a Banking IDentity for someone else, such as your child or someone you care for? In addition to your own ID, bring valid documents that authorise you to act on their behalf.
How to set up your Banking IDentity
Online – Download the George app from the App Store, Google Play or AppGallery. Open the app and start setting up a current account or another product. George will guide you through the process, or you can follow the steps here.
At a branch – Our bankers will be happy to help you set up your Česká spořitelna Banking IDentity. To avoid waiting, you can book an appointment in advance.
By post – If you’re unable to visit a branch, we can also set up your Česká spořitelna Banking IDentity by post. You’ll find the required documents here.
How to block Banking IDentity
Please note: If you block your Česká spořitelna Banking IDentity, you won’t be able to log in to your George or George Business internet banking. You can only unblock it in person at any of our branches.
- Online – You can easily block your Banking IDentity from Česká spořitelna yourself in George or George Business online banking. Just go to Profile and select My Banking IDentity. On the Banking IDentity Settings tile, click the Block Banking IDentity button.
- By phone – Call us directly from George or George Business, or dial 277 207 207. Our bankers will be happy to block your Bank IDentity for you.
- At a branch – Our bankers can also block your Česká spořitelna Banking IDentity at any branch. To avoid waiting, you can book an appointment in advance.
How to cancel your Banking IDentity
Important: If you block your Banking IDentity with Česká spořitelna, you won’t be able to log in to George or George Business.
- Online - You can block your Banking IDentity yourself in George or George Business. Go to Profile → My Banking IDentity → Banking IDentity settings and click on the Cancel button under Banking IDentity cancellation.
- At a branch - Our Bankers can block your Banking IDentity for you at any branch. To avoid waiting, you can book an appointment in advance.
What is an activation code?
An activation code is a one-time six-digit security code valid for 14 days after it’s generated. It’s intended for your personal use only.
Important
If you share your activation code with someone else, you’re giving them full access to your George account – and to your money. Be careful. Always check who you’re talking to, and make sure you’re entering the code only on the official George website or app.
Tip
You can’t use the code to deactivate your account. You don’t need it to receive a payment. These are common reasons fraudsters give when trying to trick you into sharing your activation code.
You’ll need the activation code for:
- Activating George or George Business
- Unblocking George or George Business
- Resetting your George password
- Increasing your daily limit in George or George Business
Instructions
Enter your PIN as if you were withdrawing cash and select Other Services from the menu.
Then press the Activation code print button.
After pressing I understand, a receipt with your activation code will be printed. A new activation code automatically invalidates the previous one – you can only have one valid activation code at a time. Once you use the activation code, we’ll send a verification code to your phone via SMS.
A security phone number is your mobile number registered with us. Just like your username, it must be unique and belong only to you. You’ll need it to activate George or George Business, and we may also use it to send you security alerts. If your phone number changes or you want to update it, please visit one of our branches and ask for an update.
Please note: If you’re changing your phone number, keep in mind that we’ll send security alerts related to your personal or business account to this number. That’s why you shouldn’t use a number linked to a shared company phone as your security phone number.
What is a daily limit?
A daily limit is the maximum amount you can send in one day via internet or mobile banking. It includes all payments that need to be confirmed using a selected security method – such as George, Password with SMS, or George token.
Limits by method
If you want to set a limit above CZK 1 million, you’ll need an activation code. What is an activation code?
- In the George mobile app – Tap Profile under the avatar icon in the top right corner, then select Limits and Security. From there, you can easily set your daily limit.
- In George on a computer – Click Profile under the avatar icon in the top right corner, then go to the My Banking IDentity section. Click the Limits section to set your daily limit.
Your username is a unique identifier you use to log in to internet banking, other Česká spořitelna apps, and third-party services. You can choose your own username, and it may include letters, numbers, and the following characters: . (dot), - (dash), _ (underscore), and @ (at symbol – if you use an e-mail address as your username).
Tip: Instead of your original client number, you can log in using your name or nickname – for example: jana.stastna, tomas123@email.cz.
How to change your username
- In George – go to Profile and click on My Banking IDentity. On the next page, select Banking IDentity settings and change your username.
- At a branch – Our bankers will be happy to help you change your username.
- In the George mobile app – Tap Profile under the avatar icon in the top right corner. Your username will appear at the top of the next screen.
- In George on a computer– Before logging in, click I don’t remember my username. A page will open where you select your login method and enter your date of birth. Your username will then be sent to your mobile phone via SMS.
Please visit one of our branches, where our bankers will be happy to check everything with you. Bring the following documents:
Czech citizens – A valid ID issued by the Czech Republic (identity card or passport)
Foreign nationals – Visa sticker, registration certificate, or confirmation of temporary residence in the Czech Republic
Tip: If you’ve disabled verification outside Česká spořitelna yourself or asked for it to be turned off at a branch, you can turn it back on yourself. In George, go to My Banking IDentity and click the Bank iD tile to enable it.
You can find detailed information about the use of your Banking IDentity in George.
Just go to Profile and click on My Banking IDentity. Then, in the Login and management history tile, click the Show detail button.
Your consent was automatically activated based on:
the Banking IDentity Agreement you have signed with the bank,
your acceptance of Česká spořitelna’s General Terms and Conditions,
the bank’s legal obligation to comply with Act No. 250/2017 Coll., on electronic identification, and Act No. 21/1992 Coll., on banks.
You can have a banking Identity with any bank. The one from Česká spořitelna is called Bankovní IDentita, in Engish Banking IDentity.
Bankovní IDentita aka Banking IDetity refers to your login credentials for George or George Business internet banking from Česká spořitelna. They help us verify that it’s really you logging in to George, George Business or other services.
Bank iD is a service operated by Bankovní identita a.s. It allows you to log in easily using your Banking IDentity to access online services from third-party providers – such as energy suppliers, mobile operators, insurance companies, lottery providers, e-shops and more.
Citizen Identity aka Identita občana (formerly eidentita.cz) is a login method operated by the Administration of basic registers, a government authority of the Czech Republic. It’s an alternative to Banking IDentity.
Security notifications will let you know in good time if anything changes with your Banking IDentity. We send all security alerts automatically by SMS to the phone number you have registered with us.
We automatically send all security notifications via SMS to the mobile number you have registered with us.
How to change how you receive security notifications
In George – Go to Profile under the avatar icon in the top right corner and click on My Banking IDentity. Then select Banking IDentity settings, click Language and type of communication, and whether you want to receive notifications by email or SMS.
Tip: If you choose email, we recommend using an address that you don’t share with anyone else – to keep sensitive information safe from unauthorised access.
Verification using Banking IDentity is just as secure as logging in to your internet banking, because it uses the same level of protection.
When logging in, you’re always redirected to the bank’s website, where you simply enter your login credentials and confirm them using George or by entering your password and SMS code.
Your login credentials remain securely stored with us – we never share them.
During login, we always show you a list of the data being shared (e.g. name, phone number, email, permanent address, etc.), and you can decide whether to confirm the process and share the data. The bank does not share any other information about you.
The third party is required to handle the shared data in accordance with its own terms and privacy policy. Česká spořitelna is not responsible for how these shared data are used.
The security of Banking IDentity verification is also governed by:
Act No. 21/1992 Coll., on Banks
Act No. 250/2017 Coll., on Electronic Identification
Tip: When logging in, don’t forget to follow the Security Ten Rules.
You can regularly check – and revoke – your consent to use Banking IDentity in George and George Business internet banking. Just go to Profile under the avatar icon in the top right corner and open the My Banking IDentity section.
Consent to share your data with a third party is valid for one year. After that, you’ll need to give consent again by logging in to the third party’s service.
Your consent was automatically activated based on:
- fulfilling the Banking IDentity Agreement you signed with the bank,
- your acceptance of Česká spořitelna’s General Terms and Conditions,
- the bank’s legal obligation to comply with: Act No. 250/2017 Coll., on Electronic Identification, Act No. 21/1992 Coll., on Banks
To allow you to use Banking IDentity for electronic identification, we registered your login method (George or password + SMS) with the National Identification and Authentication Point (NIA) – a state-operated portal that meets the highest data security standards.