What the Banking IDentity means and when it comes handy
It is a simple and safe method for login and for verification of your identity on Internet.
You can utilise it not only in the bank but especially when dealing with the authorities or with online service providers.
For communication not only with the bank
For secure confirmation of payments and for login to applications of Česká spořitelna and to selected third party applications.
When dealing with the authorities
Instead of presenting your identity card, through your Banking IDentity you will get verified on the website of relevant authority.
At the online service providers
You can easily and safely log into the client service zones, change the electricity tariff or sign the contracts online.
During the login and verification of identity towards third parties your login details remain safe in the bank. We are always going to show you the list of transferred details and you can decide whether you will transfer them. The bank does not share any other information about you.
Certificates related to Covid-19 can be downloaded online
Why you shall make you life easier with Banking IDentity
Single login details
You do not have to remember tens of new passwords and login details.
It is safe and protects you
It protects you and your login details. It does not share your data with anybody, unless you agree to it.
It saves your time and effort
You no longer need to scan the identity card or visit a branch to sign a contract.
Without registration and free of charge
You do not have to register anywhere. Nor you need to pay any fee for the Banking IDentity. It is available free of charge.
Banking IDentity is granted to all clients of Česká spořitelna who concluded a contract for Banking IDentity and therefore obtained login details for Internet banking of Česká spořitelna. Login through the Banking IDentity therefore works just like logging into George.
What methods are used for securing the Banking IDentity
Your Banking IDentity consists of the user name and the unique phone number. Every single login must be secured to the maximum extent. The choice of the method is up to you.
Mobile application George klíč
This is the safest and convenient method. You just need the application in which you will confirm everything.
If you use or you are planning to use George internet banking and Česká spořitelna mobile applications then the Banking IDentity is intended just for you. It is utilised for verification of your identity when you are using Česká spořitelna applications and also for logging in and verifying your identity at state authorities and at online service providers.
Utilising our services and applications used to involve different login pages and various passwords. Therefore you had to remember lots of information and it wasn’t too convenient. Now, all you need is the Banking IDentity and a single login page that is common to all our new applications and logging into third parties. It’s really easy to know that you are at the right place.
It is provided to every client who concludes the Banking IDentity Agreement and who thus has the login details for internet banking. If you are not our client you can get the Banking IDentity when you present to us at a branch one of the following proofs of identity (ID card, passport, permanent residence permit, long-term residence permit, residence permit sticker, short-term residence permit or visa sticker) and conclude with us the Banking IDentity Agreement.
If you want to set up a Banking IDentity for someone else (for your child or for a person you are providing care to), then, in addition to your ID card you will have to present a valid document authorising you to act on behalf of a person for whom you are setting up the Banking IDentity.
If you cannot come to a branch, you can also obtain the Banking IDentity through correspondence. Documents for download are available here.
You can obtain the Banking IDentity online upon the set-up of the Standard account or in the Mobile George application where our chatbot will guide you through the set-up. If you want to use the Banking IDentity for login and for verification at third parties you also have to visit a branch so that we can verify that you are the person concerned.
In case you do not remember your User Name and you log in through Password and SMS, contact us at 800 207 207. In case of the George klíč security method you can find your User Name directly in the settings of the George klíč application, in My Device Management.
If you cannot log into our internet banking George or to another application, check:
1. User Name
Check whether you have the User Name already set up. If you don’t, use your ten-digit Client Number.
Check whether the User Name which you are entering is correct and whether it does not contain any unpermitted characters and spaces.
2. Security method
If the security method is temporarily or permanently blocked for your Banking IDentity, follow the instructions on the login page.
Check whether the password you are entering for login is correct and whether it does not contain any unpermitted characters and spaces. If you do not remember your password, use the process for password renewal.
Check whether you are entering the correct 6-digit PIN to the George klíč application (or whether you are using the correct fingerprint).
Check whether you have on hand the phone with your security phone number to which you will receive the SMS with a Verification Code to confirm the login.
If you cannot log into George mobile banking, please make sure that you also have the George klíč mobile application installed and activated on your phone or tablet.
If the above mentioned advice does not help, contact us at 800 207 207.
Yes, logging to applications with Banking IDentity of Česká spořitelna a.s. is user friendly for the partially sighted as well as blind persons. More information on the accessability of website and applications is available here.
To enable you to use the Banking IDentity for electronic identification, first we have to register you to the National Point for Identification and Authentication (NIA). If you are not able to use the Banking IDentity we probably did not manage to verify your identity against the Residents Register (Registr obyvatel). The most frequent causes involve unsuitable proof of identity or not granted consent. Without them the Banking IDentity cannot be used.
Under the Česká spořitelna internal rules, only the persons over the 8 years of age can be registered into NIA.
What shall you do?
1) Check whether you presented to us an electronically readable proof of identity. Usually, it means:
Proof of identity issued by the Czech Republic (e.g. ID card and passport)
Permanent, short-term or long-term residence permit issued by the Ministry of Interior of the Czech Republic
Identification documents that probably cannot be used:
Driver’s licence issued by the Czech Republic
Passport issued outside the Czech Republic
Residence and visa stickers
Certificates of permanent residence permit – an EU Citizen
Temporary residence certificate issued by the Ministry of Interior of the Czech Republic
EU citizens (e.g. Slovakia, Poland, etc.) living in the Czech Republic, who usually hold documents that are not electronically readable, can be registered to NIA gradually from 1 February 2022 to approx. 31 December 2022. Česká spořitelna is not able to provide a specific registration date. After the successful registration, Česká spořitelna will notify the clients by email.
2) Check whether your proof of identity in Mobile George or in George internet banking is current and valid.
In the upper menu of George internet banking under the cogwheel icon (Settings) click on the Contact details.
Then select option Modify and display.
To display all details, click on Expand more/ Expand.
If some details are not updated you can modify them immediately. Save the changes with the Confirm button.
3) Please check whether you have granted the so-called Consent with the use of Banking IDentity for verification at public administration and third parties in the Third Party Management application. If not, you will grant the consent by clicking. Link to the application is available in the upper menu of George internet banking under the cogwheel icon (Settings).
If everything is correct, yet you still cannot log through the Banking IDentity, call us at 800 207 207 and we will solve it together.
Verification through Banking IDentity is just as safe as logging into your internet banking – because it uses identical level of security. Upon login you are always navigated to the bank’s website where you will simply enter the login details and confirm them with your George klíč or enter the password and code from SMS.
Your login details stay always safe in our bank. Upon the login we will always show to you the list with transferred data and you can decide whether you will confirm the process and transfer the data. The bank does not share any other your data.
A third party is obliged to handle the transferred data in accordance with its business terms and conditions and with the principles of personal data processing. Česká spořitelna is not responsible and liable for handling of these transferred data. Security during verification through the Banking IDentity is also regulated by Act No. 21/1992 Coll., on banks and by Act No. 250/2017 Coll., on electronic identification.
You can regularly check your consent with the use of Banking IDentity for verification at public administration and you can also revoke it at any time in the internet banking, in the Third Party Management application. Link to Third Party Management application is available in the upper menu of George internet banking under the Settings icon. Only the client can access the Third Party Management application. A banker has no authorisation to carry out on behalf of the client any acts in this application.
The consent with transferring data to a third party is granted by you for the one-year period; afterward the consent needs to be granted again by logging at a third party. This consent will enable a third party to automatically update the transferred data in case they are update in the vital (fundamental) registers, without making you to inform a third party about such change, or to update the data manually.
Using the IDentity Management application you can easily manage all your login details and security methods. Here you can also check when and where your Banking IDentity was used.
To enable using of the Banking IDentity as a means of electronic identification, we registered the manner in which you log into the internet banking (George klíč or Password + SMS) to Národní bod pro identifikaci a autentizaci (National Point for Identification and Authentication - NIA). This portal is run by the state and it satisfies the highest requirements of data security. The duty of registration into the NIA portal is imposed by the legislation.
Registration was automatically activated for you based on:
Performance of the Contract on Banking IDentity which the client concluded with the bank
Consent of the Client with the General Business Terms and Conditions of Česká spořitelna, a.s.
Duty of the bank to comply with the facts which ensue from the Act No. 250/2017 Coll., on electronic identification and the Act No. 21/1992 Coll., on banks.
Banking IDentity is the name of the method devised by Česká spořitelna which is administered by the bank, and the client uses this method for example for login into George, for confirmation of payment or for logging and identity verification at a third party.
BankID is a service which is run by Banking IDentita a.s., whereas this service allows for easy login through Banking IDentity at online service providers (e.g. electricity and gas providers, telephone companies, insurance companies, betting companies, e-shops, etc.).
Identita občana (eidentita.cz) is a service run by Správa základních registrů (Administration of Base Registers), i.e. the administrative body of the Czech Republic.
When logging into third parties always use your Banking IDentity from Česká spořitelna. However, there is a slight difference – you will log into an authority through Identita občana application which is managed by the State. On the contrary, in case of third parties you will log in through the BankID service which is run by Bankovní identita a.s.