George. A Name That Means Commitment
When aviation pioneer Lawrence Sperry invented autopilot and named it George, he had no idea that it would become an inspiration for our new banking system.
This invention made flying easier and safer. And that’s what the financial world is like thanks to George: banking of the future that will make your life easier.
What improvements does George have in store?
Smart searches
Enter a word or number related to a payment and George will find it in a second.
George in your mobile
Pay, change your limit or block your card wherever you happen to be. Just download our app.
Nonstop online advisor
George helps you manage your money and will answer all your questions at anytime.
Higher level of security
Set your own login details and change the appearance as you like.
Automatic payment sorting
George carefully sorts your expenditures, so you know exactly how much you’re paying and what for.
There are situations where George will make your life easier
Say goodbye to paper receipts
Just take a picture of them and save them to George. If you need to return a purchase, you won’t have to go rummaging through receipts in a box. You’ll find what you’re looking for quickly and easily.
Did you forget to make a payment, but are already on vacation?
You’ll be able to deal with it in no time regardless. With George, you can send money where you need to. And then you can relax without any more worries on your mind.
Are you standing at a cash desk and can’t use your card to pay because of the limit?
With George in your mobile, you can increase the limit in seconds and have that new CZK 20,000 notebook paid for in minutes. After your purchase, you can bring the limit back down just as easily.
Would you like to get to know George better?
Take advantage of our chat and write us, or visit us at any one of our branches. We’ll be happy to get you and George acquainted.
FAQs
Will I see my company’s accounts and business accounts in George?
At this time, George displays only products intended for natural persons (individuals and entrepreneurs). Accounts for legal persons (companies and corporations) will be made available as part of the new agent model currently under development.
Why do I have to label the payee?
George will place each contact that you send a payment to in the Directory for later use. You’ll then be able to quickly find the payee the next time you need to make a payment and won’t have to fill in all the details again. It’ll also be easier to search your transaction history.
What is the set payment limit in George?
The maximum limit for payments confirmed by SMS code is CZK 200,000 per day and cannot be changed. This limit is the same both for the George computer app and for the George mobile phone app.
How do I change my George login password?
At this time, George login details are the same as SERVIS 24 login details. You can change your password only through SERVIS 24 at www.servis24.cz.
If you already have a new Banking IDentity profile, you can change your password directly in George. Just go to “Settings” and then “Profile”.
How do I log in to George?
At this time, you can log in to George using the same login details as for SERVIS 24, i.e., your client number and password. During the year, we’ll be changing the login method to Banking IDentity.
More on the new Banking IDentity
Will SERVIS 24 continue to be offered or will I no longer be able to use it?
SERVIS 24 will still be up and running for some time, but we’re confident that George will bring you on board quickly with its new possibilities. We plan to have all natural persons (individuals) transferred to George by the end of 2018.
Why are you implementing George? I’m happy with SERVIS 24.
We’d like to offer clients services in line with the times. We’re confident that George and its features will satisfy both modest clients and those who expect their bank to provide comprehensive and modern money management services.
Will George allow me to see all the products that I can manage but do not own?
George will allow you to see products you don’t own but that you have multi-channel access to and are designated agent for based on authorisation from their owner. The owner can confirm these new access rights at a branch or directly in George using the online wizard, which will be launched in May 2018. If you’re the owner’s statutory representative (such a child’s guardian), the products will be displayed automatically. If you can’t see them, it means we’re missing some important details, and you’ll need to visit a branch and provide them.
What will it cost me each month?
The George app is free of charge. Transactions are then charged according to the SERVIS 24 pricelist.
Where do I enter the prefix, account number and bank code when submitting a new payment? SERVIS 24 had separate fields for this.
George knows how to differentiate the information automatically. You can therefore enter all the details in one field: “Account Number”. George will let you know if you’ve entered any detail in the wrong format.
