GEORGE KLÍČ
The app allows you to:
- Log in securely
- Authorise payments quickly and securely (no need to copy SMS codes anymore)
- Also log in and confirm payments using fingerprint and face recognition technology
- Have your calls to the client centre verified, even if you call from abroad
- Connect to an investment broker (only for Investment Broker clients)
- Make payments of up to CZK 10 million
- Display your payment card PIN (optional)
- Set up Dark mode
- Display your virtual card or PIN and PAN for your debit/credit card
- With the George klíč application you can omit SMS codes even for card payments in e-shops
How to activate the app?
George klíč is the key to your account. Be careful where you install it.
Download the George klíč app from Google Play, App Store or HUAWEI AppGallery
For your security
How to use the George klíč app securely
Safe use of payment cards
Phishing
Skimming
FAQs
- Open the message to bring up the George klíč app.
- Check the log in information and tap on ’Confirm’.
- Enter the 6-digit PIN you chose when activating the George klíč app.
- After entering the 6-digit PIN successfully, you will be logged in to internet banking.
- check that the George klíč app is installed on your phone or tablet
- tap on the log in button in the George mobile app or other mobile app
- George klíč will automatically wake up
- check the log in information; if it is correct, click on the ’Confirm‘ button
- confirm the log in by entering the 6-digit PIN or by using your fingerprint or via FaceID
- after confirming successfully, you will automatically be directed back to the George mobile app or the mobile app you are logging in to.
- at the nearest ČS ATM
- from the ČS contact centre: tel: 800 207 207
- at a branch.
- at the nearest ČS ATM
- at the ČS contact centre 800 207 207
- at a branch.
- in the Manage My Devices section of the settings of the George klíč app.
- in the Security Method settings of the IDentity Management web app.
- The merchant wants, after some time, to repeatedly verify a subscription (Netflix, HBO, Spotify...).
- The merchant has goods in stock which were not available at the time of the order.
- The order consists of several parts. The merchant always only gets paid for the part he sends.
- Service or goods wait until you begin using them. Only then does the merchant send the request to you for approval (Booking.com…)
- The merchant cannot accurately predetermine the final amount, so he sends it for approval only when he knows the amount.
- in the George klíč app settings,
- in the Security Method settings of the IDentity Management web app.
Whenever you log in, a confirmation request will be sent to your phone.
You can now close the app and continue with your internet banking.
To maintain greater security, all our mobile apps require you to have the George klíč app installed and activated.
To log in to the George klíč mobile app or other Česká spořitelna mobile app
You can now close the app and continue with your internet banking.
To unblock your 6-digit PIN you need to obtain a valid Activation Code. You can get it
Once you have obtained a valid Activation Code, you can reactivate your 6-digit PIN in the settings of the George klíč app.
To reactivate your 6-digit PIN you need to obtain a valid activation code. You can get it
Once you have obtained a valid activation code, you can reactivate your 6-digit PIN in the Settings of the George klíč app.
If you no longer use the George klíč app on a device or you no longer own it, we recommend blocking the app on that device.
You can block the app
In the list displayed you can find the name of the phone or tablet you wish to block th app on, then you can go ahead with blocking by clicking on the relevant button. Once you have blocked the app, you can delete the respective phone or tablet from the list.
Yes, this may occur in the following cases:
So you can easily recognise this type of transaction we have coloured the George Key screen red, but even than it is essential that you check the details sent by the merchant and approve only what you have actually ordered.
You can find a list of devices that the George klíč app is installed on
You can block the app