13 February 2024
News
13 February 2024
News
You've booked your accommodation online without payment in advance and are looking forward to your holiday, but suddenly a supposed hotel representative contacts you and wants to change the terms and conditions, demanding payment in advance? Stop by, check the terms and conditions of your reservation, and make sure you know who you are really talking to.
There are still unwanted data leaks that thieves are waiting for. That is why they get to know not only your phone number, full name, address, but even your ID number. More skilled fraudsters can "hack" the hotel directly and get to know the booking number of your reservation. When they call you, they pretend to be a representative of the hotel or other travel-related services and you tend to trust them easily.
The story of Magda and her family from Benešov
Magda was planning a holiday for herself and her family as she does every year. She booked a hotel and entertainment services for her children through a verified accommodation app. As always, she guaranteed the reservation with a credit card, but without payment in advance, as she prefers to pay on the spot. Everything went as usual, and Magda and her family were looking forward to a well-deserved holiday.
After some time, Magda received a phone call from the hotel representative with an offer of airport shuttle, which could be with a discount.