see the current status of all your accounts, savings, investments, credit cards, mortgages, pension fund and insurance
check the current exchange rates
see your payment history
see a quick display of your current statuses on screen in a widget
20x per month
average number of balance inquiries
> 5 million
balance inquiries per month
Frequently asked questions
Can I use the app even if I'm not a client of Česká spořitelna?
No, the app is only available for clients of Česká spořitelna.
What specs does my device need for the app to work?
The app will work on smartphones with the operating systems iOS 7 and higher or Android 4.0 and higher.
It's also necessary to have internet connection (data or Wi-Fi).
When using widgets ensure the current system time is set in the operating system.
How do I find out the current version of the operating system?
The procedure differs according to the manufacturer and operating system of the device.
For example: iOS: Settings > General > Information in your device. Android: Settings > General > About device > Android version
Is the app really free?
It is completely free to activate and download the app. Data transmissions are charged according to the tariff of your mobile operator.
Is the app secure?
Yes, we place stringent demands on the security of the app. The app is secure because it's purely passive (i.e. it cannot be used to perform active transactions). Communication between the bank and the smartphone is encrypted. Plus the app will log you out automatically after a period of inactivity. The app has undergone tests for security breaches.
Naturally, it’s also important to ensure you are securely using your smartphone, i.e. don’t install an operating system which is not supplied by the manufacturer, don’t install an app from sources other than the official markets for iOS or Android, and don’t leave your smartphone unattended or to lend it to third parties.
Can I use the app on more than one device at a time?
Yes, it's possible to use a number of devices. For example, it can be used on both a mobile phone and a tablet. However, note that the app is developed for mobile phones. While it can be used on a tablet the display is not optimised for larger screens.
Is it possible for multiple users to use the app on one device?
This isn’t possible at present. However, should users show interest in this function we can consider changing this in a future version of the app.
How can I block the app in case my phone is lost or stolen?
Call one of our telephone bankers on helpline 956 777 956 to cancel your registration.
How is the app updated?
The app stores App Store or Google Play (according to your device's operating system) will automatically notify you when there is a new version of the app. If you have automatic update of the app set in your settings then the update will take place by itself.
What should I do if I have any inquiries?
Call us on helpline 800 207 207 (or direct on 956 777 956), or contact us by email on email@example.com