My status

The most secure pocket app

app My Status

MY STATUS

This app will help you to:

  • see the current status of all your accounts, savings, investments, credit cards, mortgages, pension fund and insurance
  • check the current exchange rates
  • see your payment history
  • see a quick display of your current statuses on screen in a widget

20x per month

average number of balance inquiries

> 5 million

balance inquiries per month

Frequently asked questions

No, the app is only available for clients of Česká spořitelna.

The app will work on smartphones with the operating systems iOS 7 and higher or Android 4.0 and higher.
It's also necessary to have internet connection (data or Wi-Fi).
When using widgets ensure the current system time is set in the operating system.

The procedure differs according to the manufacturer and operating system of the device.
For example:
iOS: Settings > General > Information in your device.
Android: Settings > General > About device > Android version 

It is completely free to activate and download the app. Data transmissions are charged according to the tariff of your mobile operator.

Yes, we place stringent demands on the security of the app. The app is secure because it's purely passive (i.e. it cannot be used to perform active transactions). Communication between the bank and the smartphone is encrypted. Plus the app will log you out automatically after a period of inactivity. The app has undergone tests for security breaches.

Naturally, it’s also important to ensure you are securely using your smartphone, i.e. don’t install an operating system which is not supplied by the manufacturer, don’t install an app from sources other than the official markets for iOS or Android, and don’t leave your smartphone unattended or to lend it to third parties.

Yes, it's possible to use a number of devices. For example, it can be used on both a mobile phone and a tablet. However, note that the app is developed for mobile phones. While it can be used on a tablet the display is not optimised for larger screens.

This isn’t possible at present. However, should users show interest in this function we can consider changing this in a future version of the app.

Call one of our telephone bankers on helpline 956 777 956 to cancel your registration.

The app stores App Store or Google Play (according to your device's operating system) will automatically notify you when there is a new version of the app. If you have automatic update of the app set in your settings then the update will take place by itself.

Call us on helpline 800 207 207 (or direct on 956 777 956), or contact us by email on servis24@csas.cz

For your security

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Česká spořitelna
Bankovnictví budoucnosti.
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