We will move the documents
Don’t worry, all the documents you have received in the e-Invoice/e-Document section from Česká spořitelna, Stavební spořitelna České spořitelny, Česká spořitelna - penzijní společnosti and Kooperativa will still be available in George.
Invoices will not be sent to George any more
If you need them, please download the existing ones from the e-Invoice/e-Document section and save them by 31 December 2023, when we will close down the section.
Starting from 1 September 2023, you will receive your invoices in a different way, usually by mail or email. See detailed information how to check the delivery method of each company.
More information
If you pay your premiums monthly, please set up a standing order (if you don’t already have one).
For premiums you pay quarterly, semi-annually or annually, the insurance company will send you a notice in the way you normally communicate - by email or by mail.
You haven’t started communicating electronically with your insurance company yet?
Just give your consent. All communication is faster and you can always find the documents you need on your mobile phone or computer.
You can give your consent:
- When registering in the client zone MyCPP or
- by calling the client helpline 957 444 555.
You can contact ČEVAK a.s. in advance and arrange for another method of sending water and sewer rates invoices before the e-Invoice/e-Document service ends.
The company prefers to send invoices to your email address, but you can also receive them by regular mail if you like.
You can change the method of sending invoices via the Request for Change of Contractual Data form or write to the e-mail address prodejvody@cevak.cz. If you prefer to call, there’s a customer helpline of ČEVAK - 844 844 870.
If you do not ask for a change in the invoice sending method, ČEVAK will contact you on its own. If you don’t arrange another way before the e-Invoice/e-Document service ends, your water and sewer rate invoices will automatically arrive by regular mail.
Please contact your sales representative, who will arrange everything for you.
You can already activate the sending of electronic energy invoices to MY CEZ.
The procedure is simple.
- First, deactivate the e-Invoice service.
- You will receive a confirmation to your contact address that the e-Invoice service is no longer active.
- Only then activate electronic invoices in MY CEZ. You can find the activation in Requirements/Invoicing/Electronic Invoicing Setting.
For more information, go to www.cez.cz or stop by one of the ČEZ Prodej contact points. A list of these can be found at www.cez.cz/kontakty. There is also a customer helplinefor you at 800 810 820.
At innogy, you can arrange for invoices to be sent to the portal or app innosvět. You can also pay any arrears online (by card).
Order electronic communication directly in innosvět or by calling the innogy line on 800 11 33 55. You will hear from innogy before the e-Invoice service ends. If you don’t (and if you haven’t changed the delivery method on your own
by that time), you will receive the invoice by ordinary mail on the usual date.
If you pay your premiums monthly, please set up a standing order (if you don’t already have one). Of course, you can also pay in other ways, e.g. by agreeing to a direct debit - in such case, let Kooperativa know.
If you pay your premiums quarterly, semi-annually or annually, the insurance company will send you notifications in the same way you normally communicate with it - electronically or by mail.
You haven’t started communicated electronically with Kooperativa yet?
Just give your consent. All communication is faster and you can always find the documents you need on your mobile phone or computer.
It won't take you more than a minute to give your consent.
Do you have any questions? You can call 957 105 105 or write to info@koop.cz.
Details on the change of the invoice sending method from Severomoravské vodovody a kanalizace Ostrava a.s. are available on www.smvak.cz, or you can call the customer helpline 800 292 400.
If you have paid your waste fee or your dog fee via e-invoice, the Šumperk Town Council will automatically set you up to receiving a classic type A postal order.
Further information on local fees
- Waste fees: Ivana Baženovová, tel. no. 583 388 414, e-mail: ivana.bazenovova@sumperk.cz,
- Dog fees: Šárka Zamykalová, tel. no. 583 388 464, e-mail: sarka.zamykalova@sumperk.cz.
When the e-Invoice service ends, you will automatically start receiving postal orders. You will always receive a postal order with payment details approximately 14 days before the local fee is due. It is up to you whether you pay by bank transfer, via the postal order or cash. You can also pay by payment card at the Tábor Town Hall cash office.
For information on local fees for the municipal waste management system and for dogs go to the Town of Tabor website www.taborcz.eu - I want to know - Finance - Local fees and permits.
To pay a fee, you can use the SIPO service or cashless transfer or you can pay it cash at the cash office. For more information go to Občan - Prostějov (prostejov.eu).