What should I do if my card is lost or stolen?
Block your debit card immediately:
a) If you have this service arranged, log in to internet banking and block your card.
b) By telephone
- Call 800 207 207 (the ČS information line) if in the Czech Republic
- If you are abroad call +420 956 777 901 or one these numbers:
Telefónica O2: +420 726 111 144
T-Mobile: +420 605 661 144
Vodafone: +420 776 991 144
The above lines are available 24/7. When you ask us to block your card you will receive a ’blocking code‘ as evidence that you have reported the loss/theft of your card.
c) At any Česká spořitelna branch