Are you dissatisfied with something?

We're here to help you. We'll try to resolve your inquiries as quickly as possible.

Submit your complaint to us

In addition to describing the problem, please state your name and address, date of birth, account number and contact details (email or telephone). We'll usually confirm receipt of your complaint within 1 working day.

write to us

csas@csas.cz

Write to us

helpline

800 207 207

Helpline
From abroad call +420 956 777 901 for standard telecommunications charges.

How we resolve the most common cases?

ČS ombudsman

Where to now