Contacts

Headoffice Česká spořitelna:
Česká spořitelna, a.s.
Olbrachtova 1929/62
140 00 Praha 4

Infoline: 800207207

Generally and product questions and comments:  csas@csas.cz

Other informations:
Telex: 121010 spdb c, 121624 spdb c, 121605 spdb c
Swift: GIBACZPX
Reuters: SPOPsp.PR

• Infoline of Česká spořitelna Financial Group: 800207207
• Pojišťovna České spořitelny infoline: 800207207
• Line SERVIS 24: 956777956

Local line: +420844128128
Telefónica O2 726118128
T-Mobile 605661128
Vodafone 776991128
From abroad: +420582405128 (standard communication fees)

e-mail:  business24@csas.cz

MultiCash line:
local line: 956711711
from abroad: +420 956711711
e-mail: multicash@csas.cz

MultiCash application support is provided on working days from 8:00 a.m. to 6:00.

MultiCash at our pages

Local line: 956777555
From abroad: +420956777555
(standard communication fees)

e-mail: faktura24@csas.cz

Lost or stolen cards please report:

• free of charge infoline 800207207 for calls from Czech Republic
• phone number +420582405901 for calls from abroad

Or use card associations assistant servis (in english):

• VISA - Global Customer Assistance Service - tel: +14105813836 or +14105819994
• MasterCard - MasterCard Emergency Card Service - tel: +16367227111
• Diners Club - tel: +420267197450

Should you be interested in the card acceptance via Česká spořitelna, please fill in the Merchant Application Form and send to chciprijimatkarty@csas.cz.

Or contact us via
E-Mail: chciprijimatkarty@csas.cz
Tel.: (+420) 266703116
E-Commerce:  E-Mail: e-commerce@csas.cz

E-Mail address chciprijimatkarty@csas.cz is intended for business partners that are interested in the card acceptance on their point-of-sales.
E-Mail address e-commerce@csas.cz is solely intended for business partners that are interested in card acceptance via E-Commerce 3D-Secure solution on their web shops. Should you have any other queries that are not related to the card acceptance please do not hesitate to contact us via csas@csas.cz.

More about Accepting Payment Cards on www.csas.cz.

The Ombudsman team you can contact if you will tell us any comment or notice.

• e-mail: ombudsman@csas.cz
• phone Mon-Fri 8:30-17
  • blue line: 956717718
  • from abroad: +420956717718 (standard communication fees)
• fax: 224640663
• in written form:
  Ombudsman of Česká spořitelna
  Olbrachtova 1929/62
  140 00  Praha 4 
• personally: during business hours: 8:30 - 17

The Ombudsman team you can contact if you will tell us any comment or notice.

• e-mail: firemniombudsman@csas.cz
• phone Mon-Fri 8:30-17
  • blue line: 956717718
  • from abroad: +420956717718 (standard communication fees)
• fax: 224640663
• in written form:
  Corporate Ombudsman of Česká spořitelna
  Olbrachtova 1929/62
  140 00  Praha 4 
• personally: during business hours: 8:30 - 17

• branches
• ATMs
• commercial centres

ATM in outside of Czech Republic:

• VISA [new window]
• Eurocard/Mastercard [new window]  

Česká spořitelna, a.s. 
Real Estate Business
Budějovická 1518/13A
140 00 Praha 4

tel: 800207207
e-mail: reality@csas.cz

Česká spořitelna, a.s. 
Mortgages and Loans 
Olbrachtova 1929/62
140 00 Praha 4

tel: 800207207
e-mail: idealnihypoteka@csas.cz

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6

Investment banking  at our pages.

Česká spořitelna, a.s.
Evropská 2690/17, 160 00  Prague 6

CORRESPONDENT BANKING

FINANCIAL INSTITUTIONS

Ing. Viktor Kotlán, Ph.D.
Director of Asset Management
Tel: 224995217
Email: vkotlan@csas.cz

Asset Management at our pages

Budějovická 1518/13b, Praha 4
Monika Houštecká
tel: +420956714011
fax: +420224640723
e-mail: mhoustecka@csas.cz

(Companies with yearly turnover above CZK 30 mil.)

SMEs -  commercial centers
Top - Tier corporations -  head office

Česká spořitelna, a.s.
Budějovická 1912
140 00 Praha 4
Tel.: +420261072226
Fax: +420261072515
E-mail: sfu@csas.cz

David Navrátil
Chief Economist and Head of Research
e-mail: research@csas.cz
tel: +420224995439

Friedrich Mostböck
Head of Research
e-mail: Friedrich.Mostboeck@erstebank.at
tel: +4305010011902

Česká spořitelna, a.s.
Olbrachtova 62
140 00 Praha 4
e-mail: tiskove_centrum@csas.cz
tel: +420731647004

Česká spořitelna, a.s., Zentrale
German Desk
Edita Glajchová
Geschäftsbereich Geschäftssteuerung
Budějovická 1518/13B
140 00 Prag 4
Tel.: +420956714264
E-Mail: GermanDesk@csas.cz
Internet: www.csas.cz/GermanDesk [new window]

Česká spořitelna, a.s., Headquarters
International Desk
Edita Glajchová
Business Management Department
Budějovická 1518/13B
140 00  Prague 4
Phone: +420956714264
E-mail: InternationalDesk@csas.cz
Internet: www.csas.cz/InternationalDesk [new window]