Latest innovative solution for on-line shopping based on cardholder
authentication, SSL encryption and communication via Merchant Server Plug-in
during on-line shopping. This solution protects payment card information as it
is transmitted via Internet
A member that maintains the merchant relationship and acquires the data
relating to a transaction from the merchant or card acceptor.
A card on which the original embossed or encoded information has been
altered for fraudulent
An international company, which grants licenses to banks for issuing payment
cards and processing payment card transactions (Visa, MasterCard, Diners Club,
JCB, American Express).
In security, ensuring that the message is genuine, that it has arrived
exactly as it was sent, and that it comes from the stated source.
Approval of a transaction by or on behalf of an issuer according to defined
operation regulations. The merchant receives, via telephone or authorization
terminal, this approval to process the transaction.
A six-digit alphanumeric code assigned by the issuer to identify the
approval for a specific authorization request. Also referred to as “issuer’s
response code,”“authorization approval code,” or “authorization response
A request by an acquirer for issuer approval to complete a transaction
involving a payment card.
Answer to an authorization request, typically a code that advises the
acquirer or merchant
how to proceed with the transaction. In case the authorization is declined,
there is a reason provided.
Authorization is a 24-hour service available to all members to route
messages from acquirers to issuers and to provide authorization responses to
acquirers for debit and credit card transactions, even when members’ systems
Automated Teller Machine
A cardholder-operated device that reads, captures, and transmits card
information in an unattended environment and may offer additional services,
such as mobile recharging, account balance information and money order.
A number provided by a merchant, such as auto rental or hotel/motel, to
enable a cardholder to verify a cancellation of a reservation.
An individual to whom an issuer issues a payment card based on a contract
and whose name and surname appear on the payment card.
A data element that indicates name of the cardholder
Card-Not-Present (CNP) Transaction
A transaction where the card, the cardholder, and/or the merchant
representative is not present at the time of the transaction. Mail order,
telephone order, unattended terminals, electronic commerce, and transponder are
examples of non–face-to-face transactions.
A card security feature. CVC 2 is indent-printed three-digit code into the
tamper-evident signature panel on a card following the card number or last four
digits of the card number. Batch Code is a four-digit code placed on the front
. CV2 code is requested for card-not-present transactions.
A purchase transaction in which the cardholder chooses to receive cash in
addition to paying for goods, services, or both. The cash portion of a
cash-back transaction appears as part of the purchase, with the transaction
amount reflecting the total amount of goods, services, and cash received.
A transaction that is posted to the cardholder’s card account in which the
cardholder receives cash or travelers cheques at a branch of a member
financial institution or at a qualified and approved agent of a member
Cash Disbursement Site
Member bank of the Visa, MasterCard associations or bank branch entitled to
cash disbursement service (Cash Advance).
Cash Disbursement Slip
A form serving as an evidence of a cash disbursement transaction.
A microprocessor located on a card, which has the appearance of an oval, or
rectangular metal plate situated on the front side of the payment card.
A credit or debit card containing a computer chip with memory and
interactive capabilities used to identify and store additional data about the
cardholder, cardholder account, or both. Also called an integrated circuit
card. Previously referred to as a smart card.
A card issued by a member in association with a commercial company,
typically bearing the brand of both.
A number provided by a hotel or motel to verify a cardholder’s guaranteed
reservation or advance resort deposit.
A plastic card bearing an account number assigned to a cardholder with a
credit limit that can be used to purchase goods and services and to obtain cash
disbursements on credit, for which a cardholder is subsequently billed by an
issuer for repayment of the credit extended at once or on an installment
Credit Slip (Voucher)
A form establishing a refund or price adjustment to be credited to a
cardholder’s account for the sale of goods, services, or other items of
A plastic card used to initiate a debit transaction. In general, these
transactions are used primarily to purchase goods and services and to obtain
cash, for which the cardholder’s asset account is debited by the issuer.
General term for printed matter documenting a transaction (for example
payment slip, summary statement, refund slip, pay slip, unconnected transaction
slip, failed transaction slip, pre-authorization slip, transaction abandonment
slip, gratuity slip, transaction cancellation slip.
A transaction where the card, the cardholder, and the merchant
representative are all present at the time of the transaction.
A maximum amount above which the merchant must obtain an online
authorization from the issuer before completing the transaction.
A transaction effected using a cardholder’s account number which is not
engaged in or authorized by the cardholder. Such transactions are categorized
as lost, stolen, not received, issued on a fraudulent application, counterfeit,
fraudulent processing of transactions, account takeover, or other fraudulent
Use of a account number to reserve accommodations at lodging merchants. For
the cardholder, such reservations include a late arrival provision,
penalties if cancellation rules are not met (No-show Charge), and a provision
for unavailable rooms upon arrival.
Identity card for Czech nationals. Proof of identity for citizens of EU
member states. Citizens of other countries – passport, permanent or long-term
residence permit. An identification card must bear the holder's photograph
A mechanical device used for imprinting identification information from a
payment card and the identification label of the point of sale during a
Advantage to credit and charge cards – when the whole debt is redeemed by
the due date (stated on the card statement), Česká spořitelna does not charge
any interest on card transactions.
The magnetically encoded stripe on the bankcard plastic that contains
information pertinent to the cardholder account
Mail Order/Telephone Order (MO/TO)
A transaction initiated by mail or telephone to be debited or credited to a
bankcard account; card-not-present transaction
MasterCard Secure Code
Trade mark association MasterCard for 3D-Secure solution.
A transaction completed using an imprinter
A written agreement between a merchant and an acquirer containing their
respective rights and performance obligations with respect to card
Merchant Reference Number
A unique transaction identification number allowing clear identification of
a transaction between the merchant, ČS and the cardholder
Merchant Web Server
A World Wide Web server that contains pages representing a company’s catalog
of items that can be purchased over the Internet. When the consumer initiates a
purchase, a program on the server submits the transaction for authorization and
captures transaction data to submit for payment processing.
A document sent to the merchant on regularly agreed base after each
processing of transaction in CS, can be in paper or electronic form. All data
about processed transactions are listed.
A document showing completion of a transaction issued by the Business
Partner and signed by the cardholder.
A plastic card whose appearance, layout of information, and protective
elements on the front and rear sides meet the requirements of an Association. A
payment card can be used to make cash free payments for goods and services as
well as cash withdrawals. A payment card is the property of the issuer
System that accomplishes the transfer of money.
(POS terminal) A device that allows accepting and processing payment card
transactions by electronic means.
Personal Identification Number (PIN)
A four- to 12-character alphanumeric code that enables an issuer to
authenticate the cardholder to approve an ATM or terminal transaction occurring
at a point-of-interaction (POI) device
Transactions verified by the use of a cardholder’s PIN.
A small keyboard device attached to an electronic payment terminal on which
a cardholder enters his PIN to authenticate his identity.
A procedure that enables the issuer to validate the cardholder identity when
making a comparison with the PIN and cardholder account number.
Point Of Sale
A place where merchant accepts payment cards for cash free payment for goods
and services, that is decaled with marks of card acceptance based on the brand
accepted. Merchant is obliged to provide a sale slip for cardholder to sign or
to enable cardholder to verify transaction by entering PIN (when requested) to
express his agreement for payment. Cardholder is provided with one copy of the
A card that stores value and is used to pay for goods or services, and in
some cases, to procure cash disbursements.
A preauthorization is a non-posting authorization transaction that will
subsequently be followed by a separate financial transaction within a specific
time interval. The subsequent financial transaction will be a posting
transaction against the cardholder’s account. Preauthorization is used
primarily in POI situations where the cardholder wishes to obtain “advance
approval” or “verification” that sufficient funds are available to make a
subsequent purchase using a debit card.
Primary Account Number (PAN)
The number that is embossed, encoded, or both, on a card that identifies the
issuer and the particular cardholder account. The PAN consists of a major
industry identifier, issuer identifier, individual account identifier, and
Priority Check-Out Service
A service provided by hotels or cruise lines that allows a cardholder to
authorize the use of his card for payment of his total obligation to the
merchant, with or without prior knowledge of the total amount, by signing a
completed Priority Check-out Agreement.
Payments by an issuer to an acquirer on behalf of a cardholder who
authorizes a merchant to bill the cardholder's account on a recurring basis
(such as monthly or quarterly). The amount of each payment may be the same or
Opposite of a purchase transaction, namely, the cardholder returns goods to
the merchant and is credited for their value. Positive interchange and merchant
service charge are reversed.
The amount of funds the cardholder requested in the currency appearing on
the transaction information document (TID).
A general term for all documents concerning a transaction, especially the
copy of the payment slip intended for the Business Partner, confirmation of
obtained pre-authorizations, confirmation of acceptance of a transaction
printed by a terminal after the transaction is successfully sent to ČS,
confirmation of cancellation of a transaction, confirmation of crediting
gratuity, written or faxed order for goods or services, confirmation of
delivery of goods to a cardholder, confirmation of acceptance of goods by a