Ceska Sporitelna Named Bank Without Barriers of 2014, Defended its Most Trustworthy Bank Title for the Eleventh Time, and Won the Mortgage of the Year Award
Handicapped people chose Ceska sporitelna as the Bank without Barriers
The general public decided for the eleventh successive year that Ceska
sporitelna is the Most Trustworthy Bank of the Year 2014
The expert jury awarded the Mortgage of the Year 2014 title to Ceska
The company Konto Bariéry, in cooperation with disabled people, rated
Ceska sporitelna as the bank that is the most helpful to clients with
disabilities. The services and accessibility of branches in all regional
capitals were rated by disabled clients themselves. “We very much value the
appreciation of people with disabilities. We have been supporting them for many
years and have striven to make our services as accessible as possible for those
clients. This year, we have again increased the number of ATMs for the visually
impaired, which now account for more than one-third of our ATM network. We have
also introduced the e-scribe service at our main branches, which makes it
easier for hearing-impaired clients to communicate with our bankers. We are
happy that clients appreciate these activities,” said Pavel Kysilka, Chairman
of the Management Board of Ceska sporitelna.
For the eleventh time, Ceska sporitelna also succeeded with the general
public, which chose it as the Most Trustworthy Bank of the Year 2014.
“Trustworthiness is the cornerstone of banking. Ceska sporitelna was built on
such a stone 190 years ago. The banking market, as well as society in
general, is undergoing rapid developments, and Ceska sporitelna managed to
maintain trustworthiness even in that environment,” said Kysilka, in commenting
on the title.
Ceska sporitelna also ranked high with professionals, who rated its
mortgage as the best on the market, awarding it the Mortgage of the Year 2014
prize. “Mortgages are one of the most traditional banking products. Hence, it
is evident that there is great rivalry in the segment. The fact that our offer
is the best is a major accomplishment,” said Kysilka, in evaluating our
participation in the contest.
The objective of the Fincentrum Bank of the Year 2014
competition is to draw attention to the services and products of banks
operating in the Czech Republic. The basic criterion is the banks’ focus on
retail clients. For more information, see www.bankaroku.cz [new window].
For further information please contact the Press Centre of the Ceska
Sporitelna Financial Group (CSFG):