Your customer number can be found on any invoice received from ČEZ
When do I receive my first electronic invoice?
When activating e-invoicing in SERVIS 24, the ČEZ Prodej service is
Within 5 days after the service activation in SERVIS 24 a document from ČEZ
Prodej, s.r.o. will be delivered to you confirming replacement of paper billing
by an electronic invoicing. You have 14 days period after the activation in
SERVIS 24 to express your disagreement with electronic invoicing, after which
ČEZ Prodej will switch to electronic invoicing and will stop mailing paper
invoices. The service is active as soon as the next regular invoice is
How do I choose consumption points for which I want to receive e-invoices?
The electronic invoicing service is activated by ČEZ Prodej always for all
customer’s consumption points. The service does not allow individual selection
of consumption points.
Can I activate electronic invoicing if I'm not a ČEZ Prodej customer?
You can activate the service for your consumption point, but in order for
the activation to be accepted by ČEZ Prodej you must make sure it is not
disapproved by the customer of ČEZ Prodej shown on the invoice; the customer
must be informed about such activation in writing.