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Contacts
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Česká spořitelna:
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Headoffice Česká spořitelna:
Česká spořitelna, a.s.
Olbrachtova 1929/62
140 00 Praha 4
Infoline: 800207207
Generally and product questions and comments: csas@csas.cz
Other informations:
Telex: 121010 spdb c, 121624 spdb c, 121605 spdb c
Swift (BIC): GIBACZPX
Reuters: SPOPsp.PR
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Information and transaction lines of Česká spořitelna:
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- Infoline of Česká spořitelna Financial Group: 800207207
- Pojišťovna České spořitelny infoline: 800207207
- Line SERVIS 24: 956777956
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SERVIS 24:
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Local line: +420956777956
Telefónica O2 726111144
T-Mobile 605661144
Vodafone 776991144
From abroad: +420956777956 (standard
communication fees)
e-mail: servis24@csas.cz
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BUSINESS 24:
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Local line: +420956777888
Telefónica O2 726118128
T-Mobile 605661128
Vodafone 776991128
From abroad: +420956777888 (standard communication
fees)
e-mail: business24@csas.cz
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MultiCash:
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MultiCash line:
local line: 956711711
from abroad: +420 956711711
e-mail: multicash@csas.cz
MultiCash application support is provided on working days from 7:00 a.m.
to 6:00.
MultiCash at our pages
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@FAKTURA 24:
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Local line: 956777555
From abroad: +420956777555
(standard communication fees)
e-mail: faktura24@csas.cz
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Card blocation:
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Lost or stolen cards please report:
- free of charge infoline 800 207 207 for calls from Czech
Republic
- phone number +420 956 777 901 for calls from abroad
Or use card associations assistant servis (in english):
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VISA - Global Customer Assistance Service - tel: +1 303 967
1096
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MasterCard - MasterCard Emergency Card Service - tel: +1 636 722
7111
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Diners Club - tel: +420 267 197 450
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Ombudsman of Česká spořitelna:
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If you are not satisfied with resolution of your issue related to our
products or services, please feel free to contact Ombudsman of Česká spořitelna
Financial Group.
- e-mail: ombudsman@csas.cz
- phone Mon-Fri 8:30-17
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956 717 718
- from abroad: +420 956 717 718 (standard
communication fees)
- fax: 224 640 663
- in written form:
Ombudsman of Česká spořitelna
Olbrachtova 1929/62
140 00 Praha 4
- personally: during business hours: 8:30 - 17
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Ombudsman for Corporates:
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If you are not satisfied with resolution of your issue related to our
products or services, please feel free to contact Ombudsman of Česká spořitelna
Financial Group.
- e-mail: firemniombudsman@csas.cz
- phone Mon-Fri 8:30-17
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956 717 718
- from abroad: +420 956 717 718 (standard
communication fees)
- fax: 224 640 663
- in written form:
Corporate Ombudsman of Česká spořitelna
Olbrachtova 1929/62
140 00 Praha 4
- personally: during business hours: 8:30 - 17
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Branches and ATM's:
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ATM in outside of Czech Republic:
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Real estates financing:
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Česká spořitelna, a.s.
Real Estate Business
Budějovická 1518/13A
140 00 Praha 4
tel: 800 207 207
e-mail: reality@csas.cz
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Mortgage of ČS:
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Česká spořitelna, a.s.
Mortgages and Loans
Budějovická 1518/13A
140 00 Praha 4
tel: 800 207 207
e-mail: hypoteka@csas.cz
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Investor relations:
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Milos Novak
Director of Department
phone: +420 956 712 410
fax: +420 224 640 699
email: mnovak@csas.cz
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Eva Culikova
Analyst
phone: +420 956 712 011
fax: +420 224 640 699
email: eculikova@csas.cz
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Frantisek Moucha
Analyst
phone: +420 956 712 425
fax: +420 224 640 699
email: fmoucha@csas.cz
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Investor
relations at our pages
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Financial Markets - Wholesale and Trading:
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Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6
Libor Vošický - Director of Financial Markets
e-mail: lvosicky@csas.cz
tel. +420 224 995 800
Robert Novotný - Deputy Director of Financial
Markets
e-mail: rnovotny@csas.cz
tel. +420 224 995 148
Tomáš Picek - Treasury Sales and Trading
e-mail: tpicek@csas.cz
tel. +420 224 995 511
Ondřej Čech - Capital Market Sales and
Trading
e-mail: ocech@csas.cz
tel. +420 224 995 577
Michal Řízek - Stock Sales
e-mail: mrizek@csas.cz
tel. +420 224 995 537
Ivan Kaspar - Proprietary Trading
e-mail: ikaspar@csas.cz
tel. +420 224 995 541
Viktor Kotlán - Asset Management
e-mail: vkotlan@csas.cz
tel. +420 224 995 217
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Investment banking & Capital Markets Sales:
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Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6
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Ing. Alice Racková - Capital Markets
tel: 224 995 197
e-mail: arackova@csas.cz
Ing. Ondřej Čech - Head of Bonds Sale
tel: +420 224 995 577
e-mail: ocech@csas.cz
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Ing. Kami l Ret - Shares -
retail
tel: 224 995 536
e-mail: kret@csas.cz
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Investment
banking at our pages.
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Financial Institutions:
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Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Prague 6
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Jan Brabec - Director of Investment Banking Section
e-mail: JBrabec@csas.cz
tel: +420 224 995 816
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CORRESPONDENT BANKING
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Barbora Procházková - Head of Correspondent Banking
Italy, Malta, Scandinavia, Iceland, Benelux, Israel, Russia, Ukraine, Belarus
and other CIS-countries, Baltic States, Asia, Japan, Australia, Pacific, New
Zealand
e-mail: BProchazkova@csas.cz
tel: +420 224 995 338
fax: +420 224 641 512
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Ivana Šnajdrová
Senior Relationship Manager - Germany, France, Switzerland, Greece, Turkey,
Cyprus, Spain, Andorra, Liechtenstein, Portugal, Latin America, Africa, North
America, UK, Ireland
e-mail: ISnajdrova@csas.cz
tel: +420 224 995 246
fax: +420 224 641 512
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Karel Svoboda
Senior Relationship Manager - Czech Republic, Austria, Slovakia, Hungary,
Poland, Bulgaria, Romania, Slovenia, Serbia, Bosnia and Herzegovina, Croatia,
Montenegro, Albania, Macedonia
e-mail: KaSvoboda@csas.cz
tel: +420 224 995 164
fax: +420 224 641 512
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FINANCIAL INSTITUTIONS
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Trade Finance:
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Budějovická 1518/13b, Praha 4
Monika Houštecká
tel: +420956714011
fax: +420224640723
e-mail: mhoustecka@csas.cz
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Structured Trade Finance:
Lenka Tomanová
tel: +420956714020
e-mail: ltomanova@csas.cz
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Documentary Payments:
Radek Dobáš
tel: +420956714027
e-mail: rdobas@csas.cz
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Bank Guarantees:
Světlana Farská
tel: +420956714034
e-mail: sfarska@csas.cz
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EU Office:
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Olbrachtova 1929/62
140 00 Praha 4
| phone: +420 956 718 012 |
Jan Jedlička |
Head of EU Office |
| fax: +420 224 641 301 |
Petr Zahradník |
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| e-mail: EU_office@csas.cz |
Iva Dlouhá |
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Helena Kerclová |
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EU
Office at our pages
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Financing from EU Structural funds:
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Česká spořitelna, a.s.
Budějovická 1912
140 00 Praha 4
Tel.: +420261072226
Fax: +420261072515
E-mail: sfu@csas.cz
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Economic and Strategic Research:
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David Navrátil
Chief Economist and Head of Research
e-mail: research@csas.cz
tel: +420224995439
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CS Corporate Communication:
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Česká spořitelna, a.s.
Olbrachtova 62
140 00 Praha 4
e-mail: tiskove_centrum@csas.cz
tel: +420731647004
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