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Osobní finance-- Contacts
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Contacts
                                                  
 

Česká spořitelna:

Headoffice Česká spořitelna:
Česká spořitelna, a.s.
Olbrachtova 1929/62
140 00 Praha 4

Infoline: 800207207

Generally and product questions and comments:  csas@csas.cz

Other informations:
Telex: 121010 spdb c, 121624 spdb c, 121605 spdb c
Swift (BIC): GIBACZPX
Reuters: SPOPsp.PR
 
                                                  
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Information and transaction lines of Česká spořitelna:
  • Infoline of Česká spořitelna Financial Group: 800207207
  • Pojišťovna České spořitelny infoline: 800207207
  • Line SERVIS 24: 956777956
                                                  
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SERVIS 24:

Local line: +420956777956
Telefónica O2 726111144
T-Mobile 605661144
Vodafone 776991144
From abroad: +420956777956 (standard communication fees)

e-mail: servis24@csas.cz

                                                  
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BUSINESS 24:

Local line: +420956777888
Telefónica O2 726118128
T-Mobile 605661128
Vodafone 776991128
From abroad: +420956777888 (standard communication fees)

e-mail: business24@csas.cz

                                                  
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MultiCash:

MultiCash line:
local line: 956711711
from abroad: +420 956711711
e-mail: multicash@csas.cz
 

MultiCash application support is provided on working days from 7:00 a.m. to 6:00.


MultiCash at our pages
                                                  
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@FAKTURA 24:

Local line: 956777555
From abroad: +420956777555
(standard communication fees)


e-mail: faktura24@csas.cz

                                                  
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Card blocation:

Lost or stolen cards please report:
 

  • free of charge infoline 800 207 207 for calls from Czech Republic
  • phone number +420 956 777 901 for calls from abroad

Or use card associations assistant servis (in english):

  • VISA - Global Customer Assistance Service - tel: +1 303 967 1096
  • MasterCard - MasterCard Emergency Card Service - tel: +1 636 722 7111
  • Diners Club - tel: +420 267 197 450
                                                  
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Accepting Payment Cards:

Should you be interested in the card acceptance via Česká spořitelna, please fill in the Merchant Application Form and send to chciprijimatkarty@csas.cz.

Or contact us via
E-Mail: chciprijimatkarty@csas.cz
Tel.: (+420) 956 715 444
E-Commerce:  E-Mail: e-commerce@csas.cz

 

E-Mail address chciprijimatkarty@csas.cz is intended for business partners that are interested in the card acceptance on their point-of-sales.
E-Mail address e-commerce@csas.cz is solely intended for business partners that are interested in card acceptance via E-Commerce 3D-Secure solution on their web shops. Should you have any other queries that are not related to the card acceptance please do not hesitate to contact us via csas@csas.cz.



More about Accepting Payment Cards on www.csas.cz.
                                                  
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Ombudsman of Česká spořitelna:

If you are not satisfied with resolution of your issue related to our products or services, please feel free to contact Ombudsman of Česká spořitelna Financial Group.

  • e-mail: ombudsman@csas.cz
  • phone Mon-Fri 8:30-17
    • 956 717 718
    • from abroad: +420 956 717 718 (standard communication fees)
  • fax: 224 640 663
  • in written form:
    Ombudsman of Česká spořitelna
    Olbrachtova 1929/62
    140 00  Praha 4 
  • personally: during business hours: 8:30 - 17
                                                  
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Ombudsman for Corporates:

If you are not satisfied with resolution of your issue related to our products or services, please feel free to contact Ombudsman of Česká spořitelna Financial Group.

  • e-mail: firemniombudsman@csas.cz
  • phone Mon-Fri 8:30-17
    • 956 717 718
    • from abroad: +420 956 717 718 (standard communication fees)
  • fax: 224 640 663
  • in written form:
    Corporate Ombudsman of Česká spořitelna
    Olbrachtova 1929/62
    140 00  Praha 4 
  • personally: during business hours: 8:30 - 17
                                                  
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Branches and ATM's:

ATM in outside of Czech Republic:
                                                  
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Real estates financing:

Česká spořitelna, a.s. 
Real Estate Business
Budějovická 1518/13A
140 00 Praha 4

tel: 800 207 207
e-mail: reality@csas.cz

                                                  
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Mortgage of ČS:

Česká spořitelna, a.s. 
Mortgages and Loans 
Budějovická 1518/13A
140 00 Praha 4
tel: 800 207 207
e-mail: hypoteka@csas.cz

                                                  
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Investor relations:

Milos Novak
Director of Department
phone: +420 956 712 410
fax: +420 224 640 699
email: mnovak@csas.cz

Eva Culikova
Analyst
phone: +420 956 712 011
fax: +420 224 640 699
email: eculikova@csas.cz

Frantisek Moucha
Analyst
phone: +420 956 712 425
fax: +420 224 640 699
email: fmoucha@csas.cz

 

Investor relations  at our pages
                                                  
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Financial Markets - Wholesale and Trading:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6

 

Libor Vošický - Director of Financial Markets
e-mail: lvosicky@csas.cz
tel. +420 224 995 800

Robert Novotný - Deputy Director of Financial Markets
e-mail: rnovotny@csas.cz
tel. +420 224 995 148

Tomáš Picek - Treasury Sales and Trading
e-mail: tpicek@csas.cz
tel. +420 224 995 511

Ondřej Čech - Capital Market Sales and Trading
e-mail: ocech@csas.cz
tel. +420 224 995 577 

Michal Řízek - Stock Sales
e-mail: mrizek@csas.cz
tel. +420 224 995 537

Ivan Kaspar - Proprietary Trading
e-mail: ikaspar@csas.cz
tel. +420 224 995 541

Viktor Kotlán - Asset Management
e-mail: vkotlan@csas.cz
tel. +420 224 995 217
 
                                                  
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Investment banking & Capital Markets Sales:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6

 

Ing. Alice Racková - Capital Markets
tel: 224 995 197
e-mail: arackova@csas.cz

Ing. Ondřej Čech - Head of Bonds Sale
tel: +420 224 995 577
e-mail: ocech@csas.cz

Ing. Kami l Ret - Shares - retail
tel: 224 995 536
e-mail: kret@csas.cz

Investment banking  at our pages.
                                                  
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Financial Institutions:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00  Prague 6

Jan Brabec - Director of Investment Banking Section
e-mail: JBrabec@csas.cz
tel: +420 224 995 816


 

CORRESPONDENT BANKING

Barbora Procházková - Head of Correspondent Banking
Italy, Malta, Scandinavia, Iceland, Benelux, Israel, Russia, Ukraine, Belarus and other CIS-countries, Baltic States, Asia, Japan, Australia, Pacific, New Zealand
e-mail: BProchazkova@csas.cz
tel: +420 224 995 338
fax: +420 224 641 512

Ivana Šnajdrová
Senior Relationship Manager - Germany, France, Switzerland, Greece, Turkey, Cyprus, Spain, Andorra, Liechtenstein, Portugal, Latin America, Africa, North America, UK, Ireland
e-mail: ISnajdrova@csas.cz
tel: +420 224 995 246
fax: +420 224 641 512

Karel Svoboda
Senior Relationship Manager - Czech Republic, Austria, Slovakia, Hungary, Poland, Bulgaria, Romania, Slovenia, Serbia, Bosnia and Herzegovina, Croatia, Montenegro, Albania, Macedonia
e-mail: KaSvoboda@csas.cz
tel: +420 224 995 164
fax: +420 224 641 512

 

FINANCIAL INSTITUTIONS

Pavel Bříza - Director of Financial Institutions
e-mail: PBriza@csas.cz
tel: +420 224 995 176
fax: +420 224 640 953

Soňa Vlasáková - Senior Relationship Manager
e-mail: SVlasakova@csas.cz
tel: +420 224 995 832
fax: +420 224 640 953

Zbyněk Jarolímek - Relationship Manager
e-mail: ZJarolimek@csas.cz
tel: +420 224 995 160
fax: +420 224 640 953

Magdaléna Růžičková - Relationship Manager
e-mail: MagRuzickova@csas.cz
tel.: +420 224 995 128
fax: +420 224 640 953

 

Financial Institutions - Products and Services

                                                  
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Asset Management:

Ing. Viktor Kotlán, Ph.D.
Director of Asset Management
Tel: 224995217
Email: vkotlan@csas.cz

 

Mgr. Petr Valenta
224995140
pvalenta@csas.cz

Ing. Petr Holeček
224995453
pholecek@csas.cz

Ing. David Petráček
224995809
dpetracek@csas.cz


Asset Management at our pages
                                                  
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Trade Finance:

Budějovická 1518/13b, Praha 4
Monika Houštecká
tel: +420956714011
fax: +420224640723
e-mail: mhoustecka@csas.cz



Structured Trade Finance:
Lenka Tomanová
tel: +420956714020
e-mail: ltomanova@csas.cz

Documentary Payments:
Radek Dobáš
tel: +420956714027
e-mail: rdobas@csas.cz

Bank Guarantees:
Světlana Farská
tel: +420956714034
e-mail: sfarska@csas.cz

                                                  
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Corporate banking:
(Companies with yearly turnover above CZK 30 mil.)
SMEs -  commercial centers
Top - Tier corporations -  head office
 
                                                  
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EU Office:

Olbrachtova 1929/62
140 00 Praha 4

 

phone: +420 956 718 012 Jan Jedlička Head of EU Office
fax: +420 224 641 301 Petr Zahradník  
e-mail: EU_office@csas.cz Iva Dlouhá  
  Helena Kerclová  

 

EU Office  at our pages
                                                  
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Financing from EU Structural funds:

Česká spořitelna, a.s.
Budějovická 1912
140 00 Praha 4
Tel.: +420261072226
Fax: +420261072515
E-mail: sfu@csas.cz

                                                  
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Economic and Strategic Research:

David Navrátil
Chief Economist and Head of Research
e-mail: research@csas.cz
tel: +420224995439
                                                  
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Erste Bank Vienna - Global Macro & CEE Equity:

Friedrich Mostböck
Head of Research
e-mail: Friedrich.Mostboeck@erstebank.at
tel: +4305010011902
                                                  
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CS Corporate Communication:

Česká spořitelna, a.s.
Olbrachtova 62
140 00 Praha 4
e-mail: tiskove_centrum@csas.cz
tel: +420731647004
                                                  
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Corporate responsibility:

Česká spořitelna, a.s.
Corporate Communication - CSR
Olbrachtova 1929/62
140 00 Praha 4
e-mail: radaprofilantropii@csas.cz

Corporate responsibility at our pages

                                                                                                                                                                                                     
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German Desk (für Firmenkunden mit einem Jahresumsatz über 30 Mio. CZK):

Česká spořitelna, a.s., Zentrale
German Desk
Geschäftsbereich Geschäftssteuerung
Budějovická 1518/13B
140 00 Prag 4
E-Mail: GermanDesk@csas.cz
Internet: www.csas.cz/germandesk/de [new window]

                                                  
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International Desk (for commercial clients with annual turn over above CZK 30 m):

Česká spořitelna, a.s., Headquarters
International Desk
Business Management Department
Budějovická 1518/13B
140 00  Prague 4
E-mail: InternationalDesk@csas.cz
Internet: www.csas.cz/internationaldesk/en [new window]

                                                  
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