Contacts

Contacts

Česká spořitelna:
Headoffice Česká spořitelna: Česká spořitelna, a.s. Olbrachtova 1929/62 140 00 Praha 4 Infoline: 800207207 Generally and product questions and comments: csas@csas.cz Other informations: Telex: 121010 spdb c, 121624 spdb c, 121605 spdb c Swift (BIC): GIBACZPX Reuters: SPOPsp.PR

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Information and transaction lines of Česká spořitelna:
Infoline of Česká spořitelna Financial Group: 800207207 Pojišťovna České spořitelny infoline: 800207207 Line SERVIS 24: 956777956

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SERVIS 24:
Local line: +420956777956 Telefónica O2 726111144 T-Mobile 605661144 Vodafone 776991144 From abroad: +420956777956 (standard communication fees) e-mail: servis24@csas.cz

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BUSINESS 24:
Local line: +420956777888 Telefónica O2 726118128 T-Mobile 605661128 Vodafone 776991128 From abroad: +420956777888 (standard communication fees) e-mail: business24@csas.cz

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MultiCash:

MultiCash line:
local line: 956711711
from abroad: +420 956711711
e-mail: multicash@csas.cz

MultiCash application support is provided on working days from 7:00 a.m. to 6:00.

MultiCash at our pages

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@FAKTURA 24:

Local line: 956777555
From abroad: +420956777555
(standard communication fees)

e-mail: faktura24@csas.cz

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Card blocation:

Lost or stolen cards please report:

free of charge infoline 800 207 207 for calls from Czech Republic
phone number +420 956 777 901 for calls from abroad

Or use card associations assistant servis (in english):

VISA - Global Customer Assistance Service - tel: +1 303 967 1096
MasterCard - MasterCard Emergency Card Service - tel: +1 636 722 7111
Diners Club - tel: +420 267 197 450

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Accepting Payment Cards:

Should you be interested in the card acceptance via Česká spořitelna, please fill in the Merchant Application Form and send to chciprijimatkarty@csas.cz.

Or contact us via
E-Mail: chciprijimatkarty@csas.cz
Tel.: (+420) 956 715 444
E-Commerce: E-Mail: e-commerce@csas.cz

E-Mail address chciprijimatkarty@csas.cz is intended for business partners that are interested in the card acceptance on their point-of-sales.
E-Mail address e-commerce@csas.cz is solely intended for business partners that are interested in card acceptance via E-Commerce 3D-Secure solution on their web shops. Should you have any other queries that are not related to the card acceptance please do not hesitate to contact us via csas@csas.cz.

More about Accepting Payment Cards on www.csas.cz.

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Ombudsman of Česká spořitelna:

If you are not satisfied with resolution of your issue related to our products or services, please feel free to contact Ombudsman of Česká spořitelna Financial Group.

e-mail: ombudsman@csas.cz
phone Mon-Fri 8:30-17
- 956 717 718
- from abroad: +420 956 717 718 (standard communication fees)
fax: 224 640 663
in written form:
Ombudsman of Česká spořitelna
Olbrachtova 1929/62
140 00 Praha 4
personally: during business hours: 8:30 - 17

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Ombudsman for Corporates:

If you are not satisfied with resolution of your issue related to our products or services, please feel free to contact Ombudsman of Česká spořitelna Financial Group.

e-mail: firemniombudsman@csas.cz
phone Mon-Fri 8:30-17
- 956 717 718
- from abroad: +420 956 717 718 (standard communication fees)
fax: 224 640 663
in written form:
Corporate Ombudsman of Česká spořitelna
Olbrachtova 1929/62
140 00 Praha 4
personally: during business hours: 8:30 - 17

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Branches and ATM's:

ATM in outside of Czech Republic:

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Real estates financing:
Česká spořitelna, a.s. Real Estate Business Budějovická 1518/13A 140 00 Praha 4 tel: 800 207 207 e-mail: reality@csas.cz

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Mortgage of ČS:
Česká spořitelna, a.s. Mortgages and Loans Budějovická 1518/13A 140 00 Praha 4 tel: 800 207 207 e-mail: hypoteka@csas.cz

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Investor relations:

Milos Novak
Director of Department
phone: +420 956 712 410
fax: +420 224 640 699
email: mnovak@csas.cz

Eva Culikova
Analyst
phone: +420 956 712 011
fax: +420 224 640 699
email: eculikova@csas.cz

Frantisek Moucha
Analyst
phone: +420 956 712 425
fax: +420 224 640 699
email: fmoucha@csas.cz

Investor relations at our pages

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Financial Markets - Wholesale and Trading:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6

Libor Vošický - Director of Financial Markets
e-mail: lvosicky@csas.cz
tel. +420 224 995 800

Robert Novotný - Deputy Director of Financial Markets
e-mail: rnovotny@csas.cz
tel. +420 224 995 148

Tomáš Picek - Treasury Sales and Trading
e-mail: tpicek@csas.cz
tel. +420 224 995 511

Ondřej Čech - Capital Market Sales and Trading
e-mail: ocech@csas.cz
tel. +420 224 995 577

Michal Řízek - Stock Sales
e-mail: mrizek@csas.cz
tel. +420 224 995 537

Ivan Kaspar - Proprietary Trading
e-mail: ikaspar@csas.cz
tel. +420 224 995 541

Viktor Kotlán - Asset Management
e-mail: vkotlan@csas.cz
tel. +420 224 995 217

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Investment banking & Capital Markets Sales:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Praha 6

Ing. Alice Racková - Capital Markets
tel: 224 995 197
e-mail: arackova@csas.cz

Ing. Ondřej Čech - Head of Bonds Sale
tel: +420 224 995 577
e-mail: ocech@csas.cz

Ing. Kami l Ret - Shares - retail
tel: 224 995 536
e-mail: kret@csas.cz

Investment banking at our pages.

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Financial Institutions:

Česká spořitelna, a.s.
Evropská 2690/17, 160 00 Prague 6

Jan Brabec - Director of Investment Banking Section
e-mail: JBrabec@csas.cz
tel: +420 224 995 816

CORRESPONDENT BANKING

Barbora Procházková - Head of Correspondent Banking
Italy, Malta, Scandinavia, Iceland, Benelux, Israel, Russia, Ukraine, Belarus and other CIS-countries, Baltic States, Asia, Japan, Australia, Pacific, New Zealand
e-mail: BProchazkova@csas.cz
tel: +420 224 995 338
fax: +420 224 641 512

Ivana Šnajdrová
Senior Relationship Manager - Germany, France, Switzerland, Greece, Turkey, Cyprus, Spain, Andorra, Liechtenstein, Portugal, Latin America, Africa, North America, UK, Ireland
e-mail: ISnajdrova@csas.cz
tel: +420 224 995 246
fax: +420 224 641 512

Karel Svoboda
Senior Relationship Manager - Czech Republic, Austria, Slovakia, Hungary, Poland, Bulgaria, Romania, Slovenia, Serbia, Bosnia and Herzegovina, Croatia, Montenegro, Albania, Macedonia
e-mail: KaSvoboda@csas.cz
tel: +420 224 995 164
fax: +420 224 641 512

FINANCIAL INSTITUTIONS

Pavel Bříza - Director of Financial Institutions
e-mail: PBriza@csas.cz
tel: +420 224 995 176
fax: +420 224 640 953

Soňa Vlasáková - Senior Relationship Manager
e-mail: SVlasakova@csas.cz
tel: +420 224 995 832
fax: +420 224 640 953

Zbyněk Jarolímek - Relationship Manager
e-mail: ZJarolimek@csas.cz
tel: +420 224 995 160
fax: +420 224 640 953

Magdaléna Růžičková - Relationship Manager
e-mail: MagRuzickova@csas.cz
tel.: +420 224 995 128
fax: +420 224 640 953

Financial Institutions - Products and Services

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Asset Management:

Ing. Viktor Kotlán, Ph.D.
Director of Asset Management
Tel: 224995217
Email: vkotlan@csas.cz

Mgr. Petr Valenta
224995140
pvalenta@csas.cz

Ing. Petr Holeček
224995453
pholecek@csas.cz

Ing. David Petráček
224995809
dpetracek@csas.cz

Asset Management at our pages

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Trade Finance:

Budějovická 1518/13b, Praha 4
Monika Houštecká
tel: +420956714011
fax: +420224640723
e-mail: mhoustecka@csas.cz

Structured Trade Finance:
Lenka Tomanová
tel: +420956714020
e-mail: ltomanova@csas.cz

Documentary Payments:
Radek Dobáš
tel: +420956714027
e-mail: rdobas@csas.cz

Bank Guarantees:
Světlana Farská
tel: +420956714034
e-mail: sfarska@csas.cz

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Corporate banking:
(Companies with yearly turnover above CZK 30 mil.) SMEs - commercial centers Top - Tier corporations - head office

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EU Office:

Olbrachtova 1929/62
140 00 Praha 4

phone: +420 956 718 012	Jan Jedlička	Head of EU Office
fax: +420 224 641 301	Petr Zahradník
e-mail: EU_office@csas.cz	Iva Dlouhá
	Helena Kerclová

EU Office at our pages

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Financing from EU Structural funds:
Česká spořitelna, a.s. Budějovická 1912 140 00 Praha 4 Tel.: +420261072226 Fax: +420261072515 E-mail: sfu@csas.cz

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Economic and Strategic Research:
David Navrátil Chief Economist and Head of Research e-mail: research@csas.cz tel: +420224995439

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Erste Bank Vienna - Global Macro & CEE Equity:
Friedrich Mostböck Head of Research e-mail: Friedrich.Mostboeck@erstebank.at tel: +4305010011902

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CS Corporate Communication:
Česká spořitelna, a.s. Olbrachtova 62 140 00 Praha 4 e-mail: tiskove_centrum@csas.cz tel: +420731647004

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Corporate responsibility:

Česká spořitelna, a.s.
Corporate Communication - CSR
Olbrachtova 1929/62
140 00 Praha 4
e-mail: radaprofilantropii@csas.cz

Corporate responsibility at our pages

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German Desk (für Firmenkunden mit einem Jahresumsatz über 30 Mio. CZK):
Česká spořitelna, a.s., Zentrale German Desk Geschäftsbereich Geschäftssteuerung Budějovická 1518/13B 140 00 Prag 4 E-Mail: GermanDesk@csas.cz Internet: www.csas.cz/germandesk/de [new window]

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International Desk (for commercial clients with annual turn over above CZK 30 m):
Česká spořitelna, a.s., Headquarters International Desk Business Management Department Budějovická 1518/13B 140 00 Prague 4 E-mail: InternationalDesk@csas.cz Internet: www.csas.cz/internationaldesk/en [new window]